Clear, persuasive communications… not more clutter

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Any business, organization, or individual MUST communicate effectively to succeed. These days, customers, investors, employees, suppliers and the community at large yearn for language that communicates clearly, simply and persuasively. As a writer, consultant and creative strategist, I help corporations, innovative niche businesses and non-profit organizations achieve these goals with distinct messages that rise above the clutter and confusion. I can help you achieve your goals.

Don’s Blog

The Obfuscating (Incomprehensible) Language of Finance

Many people – maybe most people – feel put off and insecure discussing the subjects of finance and economics. It’s almost like talking about serious health concerns with a doctor who only uses medical lingo. Many of us don’t have the training to understand, so we smile, weakly, and nod our heads. But whether it’s […]

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What to Leave Out: Tips From a Professional Writing Services Veteran

It’s challenging enough to decide what to put into your written work, but good writing, or at least better writing, may be the result of what you leave out, according to one of the most experienced professional writing services providers – me.   Here are some tips: Avoid modifers (adjectives/adverbs) as much as possible It […]

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New Brain Data Can Improve Professional Writing Service Results

Whether you provide a professional writing service or you write because your boss tells you to, new and revealing data about how your brain works can guide you. One example: using positive language is beneficial to the brain and helps you avoid confusion and penetrate your target audience.

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I REALLY Want You to Read This VERY Important Post THAT Will Improve Your Writing

Mark Twain is supposed to have said, “Substitute ‘damn’ every time you’re inclined to write ‘very’; your editor will delete it and the writing will be just as it should be.” The words “very” or “really” are supposed to increase the impact of a word but you’re not adding anything descriptive or insightful for the […]

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8 Words to Avoid When You Need to Talk About Yourself

First in a series: Words to Avoid We all know that in business, certain words get overused and become clichés. And in our highly connected world, it happens pretty darn fast. In some of these cases, and in other instances, some word choices are just not right, because they give the wrong impression. Here are […]

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Website Copywriting Tips from a Pro

You need an effective and interactive website to support your business. But you slap together copy for the site – based on an old brochure, perhaps – and check it off your bulging to-do list. Or you keep putting it off, because you realize, correctly, that website copywriting is not as easy to do as […]

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Lessons from a Sunday Obituary

An obituary got me thinking. The obituary announced the death of renowned Arkansas poet Miller Williams, who was celebrated for using everyday language in his verse. The short poem cited in the piece – titled “Compassion” – moved me, as it did Miller’s daughter, the country singer Lucinda Williams, who used her father’s spare lines […]

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Learning How Little We Know

Every Tuesday I look forward to the New York Times’s weekly section on science. But a recent edition stopped me cold, because it pointed to some serious communication challenges about our understanding of health and disease.

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Prisoners of the Metaphor

Metaphors matter. In a study of women who were about to give birth, the mothers-to-be were told to expect a local anesthesia before receiving an epidural. Nurses told one group they were going to get “a local anesthetic that will numb the area so you will be comfortable during the procedure.” Another group was told, […]

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The Fine Art of Baloney Detection

With social and traditional media burning up with all kinds of questionable information and messages, it’s a good time to make sure you’re targeting your communications to the people you want to reach. Can you visualize that person, understand his or her needs and frustrations, and address them? If so, you’ll have a much better chance to connect and they’ll be willing to listen.

But in today’s hyped-up media world, you also have to address and overcome the fine art of baloney detection, a term coined by the late, great public scientist Carl Sagan, who shared his thoughts about upholding reason in the face of shameless untruths and propaganda.

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