I’ve sent out emails that I thought were confident and business-like, and others that I thought were funny. But sometimes I was wrong. The business-like emails came across sounding harsh, and the funny ones, well, weren’t so funny. Have you ever opened an email and thought the sender sounded angry, rude or condescending? You may […]Read this post...
Don Heymann launched his business in 1985, drawing on his broad communications experience as a writer, consultant, corporate official and agency executive.
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