I’ve sent out emails that I thought were confident and business-like, and others that I thought were funny. But sometimes I was wrong. The business-like emails came across sounding harsh, and the funny ones, well, weren’t so funny. Have you ever opened an email and thought the sender sounded angry, rude or condescending? You may have been right, or wrong, but you can’t be sure if it was intended to be an offensive email.
personal voice
How to Identify a Great Writer: 6 Skills Every Wordsmith Must Have
You and your business need content. Not just words and explanations but clear, useful, compelling and persuasive content that powerfully separates you from the competition and the clutter. Now that we’re into the new year, how do you find a good writer who can consistently provide the goods?
Frank Bruni Asks a Good Question
I’ve been thinking about writing a column on this subject for a long time. Then I saw that Frank Bruni of the Times beat me to it, and did so beautifully. I couldn’t have said it better myself, so I won’t try.
Six Skills to Look for When You Need a Great Writer
You and your business need content. Not just words and explanations but clear, useful, compelling and persuasive content that powerfully separates you from the competition and the clutter. Now that we’re closing in on the busy fall period, how do you find a great writer who can consistently provide the goods?
Politically Correct? Or is it Time for a New Vocabulary?
We all know words have power. Take the vocabulary of incarceration – the stigmatizing way we speak about people who have served time. Studies show that the words we choose – “felon,” “ex-convict” or “ex-offender” – present a significant barrier to reintegration.
The Truth Can Set You Free… If You Know What The Truth Is.
Gandhi once said, “Be the change you wish to see in the world,” a term that has inspired countless activists in our troubled times. Only one problem: Gandhi never said it.