We live in and remember stories, not data. And that’s why storytelling is so huge in marketing these days.
Behaviorist Jen Shang, who specializes in the psychology of giving, has shown in recent studies that words – especially words of kindness – can be very persuasive. From her studies, she says that when some combination of nine adjectives – kind, caring, compassionate, helpful, friendly, fair, hard-working, generous and honest – are included in fundraising solicitations, women increase their giving by an average of 10 percent. Clearly, women strive to be moral.