Problems. Difficulties. Complications. Obstacles. Disputes. Solid words but not used much anymore. Now everything is an “issue,” and I’m so grateful to Carina Chocano who wrote about this brilliantly in the New York Times Magazine (July 23, 2017).
I’ve been thinking about writing a column on this subject for a long time. Then I saw that Frank Bruni of the Times beat me to it, and did so beautifully. I couldn’t have said it better myself, so I won’t try.
The average office worker receives around 80 emails each day, and I’m sure many of you receive more than that. With so much to wade through, your audience – whether it’s one colleague or a slew of potential customers – needs you to get to the point and be immediately relevant. Here are some tips to help:
We all know words have power. Take the vocabulary of incarceration – the stigmatizing way we speak about people who have served time. Studies show that the words we choose – “felon,” “ex-convict” or “ex-offender” – present a significant barrier to reintegration.
It’s becoming abundantly clear that our technology does not necessarily help us increase our language (and writing) skills or our ability to learn. My fellow writers and communication professionals – and especially parents – should take heed.
The term “innovation” is used a lot in business, taking on buzzword status. I’ve heard corporate leaders talk about their company’s “culture of innovation” more times than I can count. But what does it mean specifically?