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Don Heymann - Clear & Persuasive Written Communications

Don Heymann

Clear & Persuasive Written Communications

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the danger of euphemisms

Prisoners of the Metaphor

October 21, 2014 by Don Heymann Leave a Comment

Metaphors matter. In a study of women who were about to give birth, the mothers-to-be were told to expect a local anesthesia before receiving an epidural. Nurses told one group they were going to get “a local anesthetic that will numb the area so you will be comfortable during the procedure.” Another group was told, “You are going to feel a big bee sting; this is the worst part of the procedure.” Not surprisingly, the group that heard the “bee sting” comment perceived significantly greater pain.

Filed Under: Cultural Communication Tagged With: engaging audiences, metaphors, politics, the danger of euphemisms

Word Inflation:
 Amazing, epic, disruptive innovation

June 20, 2014 by Don Heymann Leave a Comment

If every product change or new idea is amazing, epic, and disruptive, what happens when something really significant takes place? Yes, iTunes truly disrupted the music business… but how often do these kinds of revolutions really come along?

Filed Under: Cultural Communication Tagged With: clear communication, creating mental pictures, culture, the danger of euphemisms, trust and transparency

10 Reasons to Avoid Writing Top 10 Lists

April 29, 2013 by Don Heymann 7 Comments

Basically, enough already. We’re saturated with top 10 (or top 5) reasons to do something. I don’t know about you, but I’m inundated, and I hardly bother to look at them anymore, unless the headline is unavoidably compelling, which is rare.

Filed Under: Cultural Communication Tagged With: business writing, clear communication, story telling, the danger of euphemisms, trust and transparency

Where Are the Humans? 
The Language of Economic Insecurity

November 1, 2011 by Don Heymann 7 Comments

Security?

The language of economics and individualism has replaced the language of our common circumstances and shared risks. That’s why what used to be considered social insurance is now noted as “entitlements,” viewed by some as a threat to our national well-being instead of as a safety net for family-income security. In the highly emotional issue of illegal immigration, we also see dehumanizing language.

Filed Under: Use of Language Tagged With: Arizona's immigration law, business writing, clear communication, culture, the danger of euphemisms

The dangers of euphemisms: people aren’t stupid

May 14, 2009 by Don Heymann Leave a Comment

Enhanced Interrogation Techniques. Torture. Whatever your political point of view, the words “enhanced interrogation techniques” are inaccurate and purposely designed to mislead. For one thing, the term has nothing to do with interrogation; it’s all about physical coercion.

Filed Under: Marketing Communications Tagged With: plain language, the danger of euphemisms

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About Don

Don Heymann - Communications WriterDon Heymann launched his business in 1985, drawing on his broad communications experience as a writer, consultant, corporate official and agency executive.

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